BOOKING INQUIRY FORM
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ALTshuttle Terms and Conditions:
ALTshuttle LLC provides transportation at a flat rate between two locations.
Smoking is not permitted in vehicles, eating and drinking is permitted. Drivers will make the best effort to bring passengers to their destination on time, however many factors may prevent this such as traffic and weather conditions. Drivers will be able to take alternate routes as available to circumvent traffic problems as well as can be ascertained by traffic reports and by online navigation information. Partial or full refunds therefore cannot be offered for late arrivals caused by circumstances outside of drivers' control.
ALTshuttle and independent drivers contracting for ALTshuttle reserve the right to deny a ride to anyone for any reason to preserve the safety and well being of drivers, equipment and other passengers.
The travel route may not be an express route to a single destination but often includes multiple drop-off points. These drop-off points are planned by traffic patterns at certain times which may limit the number and location of drop-off points available on a given day and time. The pickup and drop-off order at Purdue/West Lafayette/Downtown Lafayette is typically governed by a combination or balance of first on / first off and minimizing the total pickup or drop-off sequence time.
Booked trip times allow for up to 5 minutes late departure if needed by the rider(s). Beyond 5 minutes may not be available due to other scheduled trips for the same day or for on-duty time limits for our drivers. Therefore the booked trip may be canceled/forfeited without refund if the 5 minute wait allowance is exceeded by the rider(s).
Refunds for cancellation are available with 24 hours notice before pickup time. Within 24 hours of pickup time or if there are flight arrival delays/cancellations or airport check-out delays, there are no refunds available. 24 hours notice before pickup time is required for no-fee reschedules. A reschedule may be available depending on bookings. However any of these changes made within 24 hours of original departure time will incur a $10 charge
Each party may have one pickup point or one drop-off point for each member of the party with their reservation. Additional surcharges will apply for movements and baggage handling between apartments / hotels and the like and must be arranged beforehand.
Please review Rates & Schedule page for scheduled times, please also inquire about Private Booking times availability
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